Uptime Call: 01302 304858 Click to call

MAKING YOUR TRUCK EVEN MORE EFFICIENT, RELIABLE AND SAFE.

Mercedes-Benz Uptime is a revolutionary telediagnosis system. It tracks a multitude of various electronic sensors on your truck and can identify in real time, critical conditions affecting these sensors at an early stage. Automatic data sharing between the truck and Mercedes-Benz enables us to monitor and alert you of any potential failure that needs attention, providing optimal repair solutions in good time.

Pre-emptive actions enabled by Mercedes-Benz Uptime can avert breakdowns before they happen, minimising workshop time and keeping your truck on the road where it belongs.

Real-time support

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Regular maintenance is an essential task, failure to carry it out regularly can increase wear and lead to damage or breakdown.
Mercedes-benz Uptime provides real-time information and clear instructions on the tasks that you can carry out to minimise failures.

Efficient management of repair and maintenance.

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Any applicable repair and maintenance needs are detected at an early stage and automatically relayed to your chosen Service Partner. The workshop can prepare for your visit by ordering parts and scheduling the work. Multiple tasks can be bundled, resulting in fewer workshops visits and a significant reduction in downtime.

Preventing breakdowns.

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If one of the vehicles sensors detects a condition that could likely lead to the breakdown of your vehicle, will be informed by the Mercedes-Benz Customer Assistance Centre (CAC). We`ll help arrange a workshop appointment, ensure parts and resources are available allowing your vehicle to be repaired immediately minimising the disruption to your schedule.

 

Service contracts - Truck

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At Northside Truck & Van we pride ourselves on keeping your business moving as we know that your trucks are your driving force, so it's important to keep them covered with a service contract. Whether you have one or a fleet of trucks, we can tailor the contract to suit all your business needs.

What service contracts do we offer?

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  • Best Basic
  • Mercedes-Benz Extend
  • Merecdes-Benz ExtendPlus
  • Mercedes-Benz Complete

But what exactly do these include? Well, let's find out.

Best Basic

The Mercedes-Benz Best Basic service contract covers all maintenance work carried out to the highest standard by trained Mercedes-Benz technicians regardless of mileage or duration.

Included

  • Inspections
  • MOT
  • Regular services to Mercedes-Benz quality
  • All routine maintenance including replacement of parts and oil in accordance with Mercedes-Benz

Mercedes-Benz Extend

Your Powertrain is the most important part of your truck to keep running smoothly, and the Extend warranty provides all-round cover for the vehicles vital components.

Included

  • Engine 
  • Transmission
  • Power take-off (PTO)
  • Driven axles
  • Prop shafts
  • Factory-fitted retarder

This form of cover gives you the peace of mind that should anything go wrong with your Powertrain, you're fully covered.

Mercedes-Benz ExtendedPlus

Extended warranty for vital and key components of your truck, meaning that cover is provided for a wide range of mechanical and electrical components, including your Powertrain.

Included

  • Engine
  • Transmission
  • Power take-off (PTO)
  • Axles
  • Prop shafts
  • Factory fitted retarder
  • Exhaust after treatment
  • Fuel system
  • Release bearings
  • Brake system
  • Air conditioning system
  • Entire electrical system
  • Cooling systems & auxiliary heater
  • Gear shift/ gear shift linkage
  • Safety systems
  • Instruments/ recording equipment

Mercedes-Benz Complete

If you want comprehensive cover for your truck or fleet, then look no further than the Mercedes-Benz Complete service package. This package covers everything from workshop jobs, including wear on parts, to appointment scheduling and the verification of invoices. With the Complete package everything is under control. 

Includes 

  • All repairs, including wear on the chassis, wear on all vehicle components and wear-related assembly replacements.
  • All routine maintenance work in accordance with Mercedes-Benz guidelines, including replacements of parts and oils.
  • Preventive repairs, identification of weak points & determination of remedial measures.
  • Additional options such as tyre replacement and tyre services as well as UK coverage of unplanned repairs and services.
  • 24-hour roadside assistance and recovery.

Mercedes-Benz Complete with Uptime

The complete service package from Mercedes-Benz with uptime will provide you with comprehensive cover for your vehicle. Payable in fixed monthly instalments, the highest level of cover provides work on all jobs in the workshop including parts. 

Included:

  • All repairs, including wear on the chassis, wear on all vehicle components and wear-related assembly replacements.
  • All routine maintenance work in accordance with Mercedes-Benz guidelines, including replacements of parts and oils.
  • Preventive repairs, identification of weak points & determination of remedial measures.
  • Additional options such as tyre replacement and tyre services as well as UK coverage of unplanned repairs and services.
  • 24-hour roadside assistance and recovery.
  • Mercedes-Benz Uptime. Intelligent, real-time monitoring that keeps your truck where it belongs, on the road.

 

For more information on service contracts for your trucks

Download eBrochure