Shipping | Refunds & Returns

Shipping Information

  • Next day delivery when ordered before 3:30pm Monday to Thursday
  • Friday orders before 3:30pm will be delivered the next working day (Monday)
  • Anything ordered Saturday to Monday will be delivered Tuesday.
  • due to the occasional courier error please allow 48hrs for delivery however feel free to call us on 0113 2760068 to query your delivery.

Refunds & Returns Policy

Cancellation Period / Timeframe

If you have made a mistake or changed your mind, we can cancel the delivery before it is processed, Please call our Parts Center on: 0113 2760068. Please note we dispatch orders at 4pm daily (Mon to Fri), orders can be cancelled before delivery up to 3:30pm UK standard time.

Once Delivered:

If any online purchases haved been used by the buyer

  • 14 days return policy only if faulty or damaged item
  • Buyer pays shipping Fee & We will Refund.

If any online purchases have been  un-used by the buyer

  • 14 days return policy
  • Buyer pays return shipping fee

Any Refunds should take at maximum 3 working days.

 

For returning goods 

This includes non-damaged / damaged / defective / incorrect online purchases.

To return and/or request a refund Please call our Parts Center on: 0113 2760068

Accepted returns (by phone) need to be delivered to the following address:

Northside Truck & Van - Parts Return Center
Elland Road Industrial Park Elland Way, Leeds LS11 0EY

 

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