Shipping | Refunds & Returns
- Next day delivery when ordered before 3:30pm Monday to Thursday
- Friday orders before 3:30pm will be delivered the next working day (Monday)
- Anything ordered Saturday to Monday will be delivered Tuesday.
- due to the occasional courier error please allow 48hrs for delivery however feel free to call us on 0113 2760068 to query your delivery.
Refunds & Returns Policy
Cancellation Period / Timeframe
If you have made a mistake or changed your mind, we can cancel the delivery before it is processed, Please call our Parts Center on: 0113 2760068. Please note we dispatch orders at 4pm daily (Mon to Fri), orders can be cancelled before delivery up to 3:30pm UK standard time.
If any online purchases haved been used by the buyer
- 14 days return policy only if faulty or damaged item
- Buyer pays shipping Fee & We will Refund.
If any online purchases have been un-used by the buyer
- 14 days return policy
- Buyer pays return shipping fee
Any Refunds should take at maximum 3 working days.
For returning goods
This includes non-damaged / damaged / defective / incorrect online purchases.
To return and/or request a refund Please call our Parts Center on: 0113 2760068
Accepted returns (by phone) need to be delivered to the following address:
Northside Truck & Van - Parts Return Center
Elland Road Industrial Park Elland Way, Leeds LS11 0EY