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Mercedes-Benz Uptime is a revolutionary telediagnosis system. It tracks a multitude of various electronic sensors on your truck and can identify in real time, critical conditions affecting these sensors at an early stage. Automatic data sharing between the truck and Mercedes-Benz enables us to monitor and alert you of any potential failure that needs attention, providing optimal repair solutions in good time.
Pre-emptive actions enabled by Mercedes-Benz Uptime can avert breakdowns before they happen, minimising workshop time and keeping your truck on the road where it belongs.
Regular maintenance is an essential task, failure to carry it out regularly can increase wear and lead to damage or breakdown.
Mercedes-benz Uptime provides real-time information and clear instructions on the tasks that you can carry out to minimise failures.
Any applicable repair and maintenance needs are detected at an early stage and automatically relayed to your chosen Service Partner. The workshop can prepare for your visit by ordering parts and scheduling the work. Multiple tasks can be bundled, resulting in fewer workshops visits and a significant reduction in downtime.
If one of the vehicles sensors detects a condition that could likely lead to the breakdown of your vehicle, will be informed by the Mercedes-Benz Customer Assistance Centre (CAC). We`ll help arrange a workshop appointment, ensure parts and resources are available allowing your vehicle to be repaired immediately minimising the disruption to your schedule.
