Northside Truck & Van Limited - Terms and Conditions of Vehicle Sales

Version 1.2 (November2025)

These terms and conditions govern the sale of vehicles by Northside Truck & Van Limited. Your statutory rights, particularly if you are a Consumer, are not affected by these terms.

1. Definitions

1. "The Company" refers to Northside Truck & Van Limited, the seller of the Vehicle.

1. "The Buyer" refers to the person, firm, or company contracting to purchase the Vehicle from the Company.

1. "Consumer" means a Buyer who is an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession.

1. "The Vehicle" means the motor vehicle and any accessories, parts, or other goods to be sold by the Company to the Buyer as specified in the Order.

1. "The Order" means the formal purchase order document signed by the Buyer, which details the Vehicle, Purchase Price, and any Part-Exchange Vehicle. 

1. "Part-Exchange Vehicle" means a vehicle provided by the Buyer in partial satisfaction of the Purchase Price.

1. "Purchase Price" means the total price for the Vehicle as set out in the Order, inclusive of VAT.

1. The Contract

1. The Order constitutes a formal offer by the Buyer to purchase the Vehicle subject to these terms. No contract shall exist until the Order is accepted in writing by an authorised representative of the Company.

1. These terms and the signed Order constitute the entire agreement between the parties. Any variation must be agreed in writing and signed by both the Buyer and an authorised representative of the Company.

1. Quotations are not a formal offer to sell. Any vehicle offered from stock is subject to it remaining unsold at the time of order.

1. If the Company cannot fulfil the Order due to the manufacturer discontinuing the model or altering the specification, the Company may cancel the contract by written notice. In such an event, any deposit paid by the Buyer will be returned in full, and the Company shall have no further liability.

1. Quotations, Specifications, and Alterations

1. Any quotation provided by the Company is not a binding offer and may be withdrawn at any time.Unless otherwise agreed in writing or as part of a time-limited promotional offer, a quotation is valid for 7 days from the date of issue. An Order placed by the Buyer in response to a quotation is not binding on the Company until it is accepted in writing by an authorised representative.

1. All drawings, weights, dimensions, and other descriptive materials published by the Company or the manufacturer are intended to provide a general description only. They shall not be deemed to be incorporated into the contract unless and until they are explicitly incorporated in an Order accepted by the Company pursuant to Clause 2.1.

1. The Company reserves the right to deliver a Vehicle conforming to the manufacturer's specification that is prevailing at the time of delivery. The Company will notify the Buyer of any material alterations to the specification set out in the Order and, where the Buyer is a Consumer, will obtain their consent to any such alteration.

1. Where any modification or equipment is to be fitted to the Vehicle in accordance with a specification provided by the Buyer and agreed to by the Company as confirmed in an Order, the Buyer shall indemnify the Company against all claims, damages, and costs arising from any infringement of any patent, trademark, or registered design resulting from the work done.

1. The Company shall not be liable for any failure, loss, or damage resulting from the fitment of special bodywork or ancillary equipment where the Company is not responsible for the specification and supply of such items.

1. Price and Payment

1. The Purchase Price is the price ruling at the time of delivery. If the manufacturer’s recommended price increases between the date of the Order and the delivery date, the Company will notify the Buyer. If the increase (including tax) exceeds 5% of the original Purchase Price, the Buyer may cancel the contract by written notice within seven days of notification and receive a full refund of any deposit paid.

1. The Buyer must make full payment for the Vehicle in cleared funds before collection or delivery.

1. Title to the Vehicle shall remain with the Company and will not pass to the Buyer until the Company has received the full Purchase Price in cleared funds.

1. If the Buyer is a business customer, the Company retains title to the Vehicle until all outstanding amounts owed by the Buyer to the Company on any account have been paid in full (an "all monies" clause).

1. Risk of damage to or loss of the Vehicle shall pass to the Buyer upon collection or delivery. The Buyer is responsible for insuring the Vehicle from this point.

1. Delivery and Collection

1. The Company will use reasonable endeavours to meet any estimated delivery date, but this date is for guidance only and time shall not be of the essence. The Company shall not be liable for any losses arising from a delay in delivery outside of its reasonable control, including (but not limited to) delays caused by the manufacturer, third-party converters or bodybuilders, or regulatory requirements.

1. If, subject to 5.1, the Company fails to deliver the Vehicle within 45 days of the estimated delivery date, the Buyer may give the Company written notice requiring delivery within a further 14 days. If delivery is not made within that subsequent period, the contract may be cancelled, any deposit returned, and the Company shall have no further liability.

1. If the Buyer fails to pay for and take delivery of the Vehicle within 14 days of written notification that it is ready for collection, the Company may treat the contract as repudiated by the Buyer. In such an event, the Company may retain the Buyer’s deposit and is entitled to sell the Vehicle to another party. The Company may recover from the Buyer any losses exceeding the deposit, including storage, re-advertisement, and any reduction in the final sale price. The Company reserves the right to make a reasonable daily charge for storage of the Vehicle until it is collected or re-sold.

1. Part-Exchange Vehicle

1. Where the Company agrees to accept a Part-Exchange Vehicle, this is subject to the following conditions: 

1. The Part-Exchange Vehicle is the Buyer's absolute property and is free from all encumbrances, except for any finance agreement capable of immediate settlement by the Company. The allowance for the Part-Exchange Vehicle shall be reduced by the amount required to settle any such outstanding finance.

1. The information provided by the Buyer concerning the Part-Exchange Vehicle is true and accurate.

1. The Part-Exchange Vehicle is delivered to the Company in the same condition as at the date of appraisal, fair wear and tear excepted. The Company reserves the right to re-appraise the Part-Exchange Vehicle if it is not delivered within 30 days or its condition has changed.

1. Property in the Part-Exchange Vehicle shall pass to the Company upon its delivery to the Company's premises.

1. Used Vehicles

1. Used vehicles are sold subject to their condition at the time of sale. The Buyer is responsible for conducting a thorough inspection of the Vehicle prior to purchase. Where the Buyer is a Consumer, this does not affect the statutory condition that the Vehicle be of satisfactory quality, save for any defects specifically drawn to the Buyer’s attention or which a thorough examination ought to have revealed.

1. Any mileage stated is based on the vehicle's odometer reading and is not warranted unless confirmed in writing as correct.

1. Liability

1. Nothing in these terms shall limit or exclude the Company's liability for:

1. Death or personal injury caused by its negligence;

1. Fraud or fraudulent misrepresentation; or

1. Any matter in respect of which it would be unlawful to exclude or restrict liability.

1. If the Buyer is a business customer, the Company shall not be liable for any indirect or consequential damages, including loss of profit, revenue, or business opportunity.

1. Subject to clause 8.1, the Company’s maximum liability to a business customer under this contract shall be limited to the Purchase Price of the Vehicle.

1. Distance and Off-Premises Contracts (Consumers Only)

1. This clause applies if you are a Consumer and your contract is concluded either without any face-to-face contact ("Distance Contract") or away from the Company's business premises ("Off-Premises Contract").

1. You have the right to cancel this contract within 14 days of taking physical possession of the Vehicle without giving any reason.

1. To exercise the right to cancel, you must inform the Company via a clear written statement (e.g., a letter sent by post or an email) before the cancellation period has expired. You may use the Model Cancellation Form attached to these terms.

1. You must return the Vehicle to the Company, at your own cost, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation.

1. The Company will reimburse all payments received from you, including the costs of delivery (with the exception of supplementary costs if you chose a delivery type other than the least expensive standard delivery offered). The Company may make a deduction from the reimbursement for any diminished value of the Vehicle resulting from handling or use beyond what is necessary to establish its nature, characteristics, and functioning. This may include, but is not limited to, damage or a charge of £0.40 per miles for any mileage in excess of 100 from the date of delivery.

1. The right to cancel does not apply if the Vehicle has been customised or personalised to your specific request.

1. General

1. Notices: Any notice given under this contract must be in writing and sent to the address of the relevant party shown on the Order.

1. Force Majeure: The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to war, natural disasters, or supplier failure.

1. Third Party Rights: The parties do not intend that any term of the contract shall be enforceable by any person who is not a party to it, under the Contracts (Rights of Third Parties) Act 1999.

1. Governing Law and Jurisdiction: This contract is governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the English courts.

1. Data Protection

1. The Company will process the Buyer's personal data in accordance with all applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

1. The Company will use the personal data provided by the Buyer for the primary purposes of fulfilling this contract, including processing the Order, administering the Buyer's account, registering the Vehicle with the DVLA, and managing any warranty or after-sales services.

1. For these purposes, the Company may need to share the Buyer's personal data with third parties, such as the vehicle manufacturer, finance providers (where applicable), insurance companies, and government agencies like the DVLA.

1. Where a Part-Exchange Vehicle is provided, the Buyer agrees that any personal data contained within service histories or other documentation will be passed to the subsequent purchaser of the Part-Exchange Vehicle. The Buyer is responsible for redacting or anonymising any personal data they do not wish to be shared before handing over such documents.

1. For full details on how the Company uses personal data, the Buyer's rights in relation to their data, and how to opt-out of marketing communications, the Buyer should consult the Company's Privacy Policy, which is available on our website at www.northside.co.ukor upon request.

(Attachment: Model Cancellation Form for Distance and Off-Premises Sales)

To: Northside Truck & Van Limited

[Insert Address and Email]

[I/We] hereby give notice that [I/We] cancel [my/our] contract of sale of the following vehicle: 

Vehicle Make & Model:

Registration Number:

Order Number:

Ordered on [ ]and received on [ ]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s):

Date:

Northside Truck & Van Limited - Terms and Conditions for Supply of Parts & Services

Version 1.2 (November 2025)

These terms and conditions govern the supply of all parts and the provision of all repair, servicing, and other labour by Northside Truck & Van Limited. Your statutory rights, particularly if you are a Consumer, are not affected by these terms.

1. Definitions

1. “The Company" refers to Northside Truck & Van Limited.

1. "The Customer" refers to the person, firm, or company contracting for Goods or Services and includes any agent or employee of the Customer.

1. "Consumer" means a Customer who is an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession.

1. "Goods" means all parts or other items sold or supplied by the Company.

1. "Services" means all labour, repair, servicing, and diagnostic work provided by the Company.

1. "Vehicle" means the Customer's vehicle which is the subject of the Services.

1. The Contract

1. The Customer’s request to the Company to supply Goods or perform Services constitutes an offer by the Customer to enter into a contract upon these terms and conditions.

1. Acceptance of the offer occurs, and a binding contract is formed, upon the first of the following events to take place:

1. The Company commences the provision of the Services or begins to fulfil an order for Goods;

1. The Company accepts the Customer’s signed authority to proceed with work and takes delivery of the Vehicle at its premises; or

1. The Company issues a written acknowledgement of the Order to the Customer.

1. The Contract is personal to the Customer and the Customer shall not assign the benefit of the Contract without the prior written consent of an authorised representative of the Company.

1. These terms and conditions represent the entire agreement between the Company and the Customer in relation to the specific supply of Goods or Services. Any variation must be agreed upon in writing by an authorised representative of the Company.

1. Authority and Risk

1. Goods or Services supplied by the order of any person in the Customer's employment, or by any person reasonably believed by the Company to be the Customer's agent, shall be paid for by the Customer.

1. Where a person who, so far as the Company isreasonably aware, has authority to uplift Goods or Vehicles does so, the Company shall have no liability to the Customer for any loss or damage resulting. It shall not be obligatory upon the Company to confirm the authority of any person reasonably believed to be the agent of the Customer.

1. The Company and its employees and agents are expressly authorised to use the Customer's Vehicle on the highway and elsewhere for all purposes in connection with the Services (e.g., testing).

1. Subject to the provisions of the Consumer Rights Act 2015 for Consumers, all Vehicles are left with the Company at the Customer's entire risk. The Company is not liable for loss or damage unless caused by its negligence or default. The Customer is advised to remove all personal belongings from the Vehicle.

1. Estimates and Authorisation

1. An estimate is a considered approximation of the likely costs and is valid for 14 days, unless otherwise specified in writing. A quotation is a firm price for the work specified.

1. The Customer’s verbal or written instruction to proceed with the Services, following the provision of an estimate or quotation shall constitute a binding contract under these terms and conditions.

1. If additional work or parts are found to be necessary, the Company will seek the Customer's authorisation before proceeding. If, for urgent operational reasons (e.g., overnight work to make a Vehicle roadworthy), the Customer cannot be reasonably contacted, the Company may proceed with such work as is reasonably necessary, provided it is acting in the Customer's best interests. The Customer agrees to pay for such reasonable work.

1. Any time provided for completion of the Services is an estimate, and time is not of the essence. The Company shall not be liable for delays outside its reasonable control.

1. The Company may sub-contract the performance of its obligations to a third-party specialist without further notice. The Customer hereby consents to such sub-contracting. The Company shall remain responsible to the Customer for the quality of the work.

1. Payment

1. Payment for all Goods and Services is due upon completion of the work and prior to the collection of the Vehicle, unless the Customer has an approved credit account with the Company.

1. For approved credit accounts, payment is due within 30 days of the invoice date. The Company reserves the right to charge interest on overdue amounts.

1. If any invoice is overdue, all invoices then outstanding shall become immediately due and payable.

1. Lien and Uncollected Vehicles

1. The Company shall have a general lien on any Vehicle and all of its contents for all monies owed to the Company by the Customer on any account whatsoever.

1. If a Vehicle is not collected following notification of the completion of Services, the Company reserves the right to levy reasonable daily storage charges.

1. If a Vehicle remains uncollected and unpaid for three calendar months after written notice of completion has been given, the Company may sell the Vehicle. The Company will first provide 28-days' written notice of its intention to sell. The proceeds of the sale will be used to discharge the costs of sale, storage charges, and the outstanding invoice, with any balance being returned to the Customer.

1. Goods and Parts

1. Title to any Goods supplied shall not pass to the Customer until the Company has received full payment in cleared funds.

1. All parts removed from the Vehicle during the course of the Services shall be deemed abandoned to the Company unless the Customer requests their return in writing prior to the commencement of work. Abandoned parts will be disposed of as the Company sees fit.

1. The return of correctly supplied Goods is at the Company's discretion and may be subject to a handling charge. Special order parts are not eligible for return.

1. Warranties and Liability

1. The Company warrants its workmanship to be free of defects for a period of 12 months from the date of completion. This is in addition to any applicable manufacturer's warranty for parts fitted.

1. Where the Customer supplies their own parts for fitting: 

1. The Company provides no warranty whatsoever for the part itself or for any defect or damage arising from its use.

1. The workmanship warranty in clause 6.1 is void in respect of the fitting of that part and any related components.

1. All warranties are void if a defect is caused or worsened by misuse of the vehicle, alteration, accident, or failure to adhere to recommended maintenance.

1. Nothing in these terms shall limit or exclude the Company's liability for death or personal injury caused by its negligence, or for fraud.

1. The Company shall not be liable for any loss of profit, loss of business, or any indirect or consequential loss arising from the contract. Subject to clause 8.4, the Company’s maximum liability shall be limited to the value of the invoice for the Goods or Services provided.

1. Distance and Off-Premises Contracts (Consumers—Goods Only)

1. This clause applies if you are a Consumer and the contract for Goods (e.g., parts) is concluded either without any face-to-face contact ("Distance Contract") or away from the Company's business premises ("Off-Premises Contract").

1. You have the right to cancel this contract for Goods within 14 days of taking physical possession of the Goods without giving any reason.

1. This right to cancel does not apply to:

1. Services which have been fully performed with your express consent.

1. Goods made to your specification or clearly personalised.

1. Goods which become inseparably mixed with other items after delivery.

1. To exercise the right to cancel, you must inform the Company via a clear written statement (e.g., a letter or email) before the cancellation period has expired.For convenience, a model cancelation notice is provided at the end of these terms and conditions.

1. You must return the Goods to the Company, at your own cost, without undue delay. The Company will reimburse all payments received for the Goods, but may make a deduction for any diminished value resulting from handling.

1. Impress Stock

1. Where the Company supplies Goods to the Customer as impress (consignment) stock, title to such Goods shall remain with the Company until the Customer (a) uses the Goods in a repair or service, or (b) otherwise sells or disposes of them.

1. Upon use or sale, the Goods will be invoiced to the Customer, which shall be payable in accordance with clause 5.

1. The Customer shall: (i) hold the impress stock as the Company's bailee, (ii) store it separately from the Customer's own goods, (iii) keep it fully insured, and (iv) grant the Company access to its premises upon reasonable notice to audit or retrieve the stock.

1. Data Protection

1. The Company will process the Customer's personal data in accordance with all applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

1. The Company will use the personal data provided by the Customer to fulfil its contractual obligations, which includes providing the Services, processing payments, maintaining service records, and contacting the Customer regarding safety recalls or service reminders.

1. For these purposes, the Company may share personal data with the vehicle manufacturer for warranty and recall purposes.

1. For full details on how the Company uses personal data, the Customer's rights in relation to their data, and how to opt-out of marketing communications, the Customer should consult the Company's Privacy Policy, which is available on our website at www.northside.co.uk or upon request.

1. General

1. The Customer authorises the Company and its agents to drive the Vehicle on the public highway for testing purposes.

1. The Company is not liable for loss of or damage to any personal belongings left in the Vehicle. All vehicles are left with the Company at the Customer’s own risk, save for damage caused by the Company's negligence.

1. This contract is governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the English courts

(Attachment: Model Cancellation Form for Distance and Off-Premises Sales)

To: Northside Truck & Van Limited

[Insert Address and Email]

[I/We] hereby give notice that [I/We] cancel [my/our] contract of sale of the following goods: 

Description:

Order Number:

Ordered on [ ] and received on [ ]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s):

Date: