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General Enquiries


Trade Parts

For all parts enquires :  01132 760 068


Service24h (Van)

Call us for 24 hour van breakdown response on 00800 3777 7777 and +44 (0)207 660 9991


Service24h (Truck)

Call us for 24 hour truck breakdown response on 00800 5777 7777 and +44 (0)207 660 9992


Service24h (Canter)

Call us for 24 hour truck breakdown response on 00800 40 41 42 43 and +44 (0)207 975 7092


Hearing impaired customers

Hearing impaired customers should email our dedicated email address for breakdown support:  

Please include the following data so that we can provide support as quickly as possible: Vehicle details (VIN and License Plate), Owner/company details, symptom description and location of the breakdown. The Service 24 Hour colleagues will contact you if further details are required.

Please note that the Customer Assistance Center will handle the email breakdown requests only from deaf or hearing impaired customers. The phone call remains the primary method for contact for breakdown cases. 


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 How we use your personal information

Northside Truck and Van Ltd take your privacy seriously. We will only use your personal information to provide the products and services you have requested from us or to administer your account. We may need to share your details with third parties in order to provide our services to you. Our full Privacy Policy is published on our website HERE and is also available on request.

We would like to keep you updated on products and services from the Mercedes-Benz brand. To receive this information in the formats most convenient for you, please tick the relevant boxes below:

If you change your mind about your marketing preferences or would lik us to update/amend/provide a copy of/ or erase (where lawfully permitted)  any of your personal data, Contact details can be found in our  Privacy Policy

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